Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 3 4 4 4 4 4 4 4 4 35
2 3 3 3 3 3 3 4 3 3 28
3 3 3 3 3 3 3 3 3 3 27
4 3 3 3 3 3 3 3 3 3 3 3 3 3 3 42
5 3 3 3 3 3 3 3 3 3 27
6 3 3 3 3 3 3 3 3 3 27
7 3 3 3 3 3 3 3 3 3 27
8 3 3 4 3 3 3 4 3 3 29
9 3 3
10 3 3 4 4 4 4 4 4 4 34
11 3 4 4 3 4 4 4 4 4 34
Total
33
32
49
32
33
33
35
33
33
 313
Rata-Rata Pertanyaan
3.00
2.91
4.45
2.91
3.00
3.00
3.18
3.00
3.00
 28.45
Rata-Rata Unsur
33 / 1 = 33.00
33.00 / 11 = 3.00
32 / 1 = 32.00
32.00 / 11 = 2.91
49 / 1 = 49.00
49.00 / 11 = 4.45
32 / 1 = 32.00
32.00 / 11 = 2.91
33 / 1 = 33.00
33.00 / 11 = 3.00
33 / 1 = 33.00
33.00 / 11 = 3.00
35 / 1 = 35.00
35.00 / 11 = 3.18
33 / 1 = 33.00
33.00 / 11 = 3.00
33 / 1 = 33.00
33.00 / 11 = 3.00
28.45
Rata-Rata Tertimbang Unsur
33.00 / 11 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
32.00 / 11 = 2.91
2.91 X (1/9)
2.91 X 0.111 = 0.32
49.00 / 11 = 4.45
4.45 X (1/9)
4.45 X 0.111 = 0.49
32.00 / 11 = 2.91
2.91 X (1/9)
2.91 X 0.111 = 0.32
33.00 / 11 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
33.00 / 11 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
35.00 / 11 = 3.18
3.18 X (1/9)
3.18 X 0.111 = 0.35
33.00 / 11 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
33.00 / 11 = 3.00
3.00 X (1/9)
3.00 X 0.111 = 0.33
3.16
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
33
3.00
0.33
2
Prosedur
1
32
2.91
0.32
3
Waktu Pelayanan
1
49
4.45
0.49
4
Kesesuaian Biaya Pelayanan
1
32
2.91
0.32
5
Produk Spesifikasi Jenis Pelayanan
1
33
3.00
0.33
6
Kompetensi Pelaksana
1
33
3.00
0.33
7
Perilaku Pelaksana
1
35
3.18
0.35
8
Penanganan Pengaduan, Saran dan Masukan
1
33
3.00
0.33
9
Sarana Dan Prasarana
1
33
3.00
0.33
Indexs Survey Kepuasan Masyarakat 3.16 ( Baik )
Konversi 79.04
Mutu Pelayanan B (Baik)